Clients share about their experience with Edward James London our Clapham and Putney locations.
Karen Bache, January 2014
A most fantastic and relaxing massage with the lovely Shermia; perfect ambience, thank you so much.
Sjones19701, January 2014
Finally I found a decent stylist. Having trailed the West End salons for years I have had mixed experiences-especially with colours- I am delighted with my hair and have recommended several friends. I have fine hair and have had bad experiences with breakage from bleach so I am a bit nervous when I see a new stylist- but Nathalie did a great job and reassured me the condition would be restored over time. I have had my hair done at Putney for the past 5 months and I can see the difference. Lovely salon and very relaxing, I can honestly say the West End has a lot to live up to.
TashLloyd, January 2014
LOVE my new hair!!! I had my first visit to the salon last week and was blown away. When i first entered it was like i'd left London completely, the ambience of the salon was so relaxing which is exactly what I needed after Christmas! The guy on the front desk was really helpful and accommodating, especially because I had to move my appointment twice. My stylist who listened to me bang on for ages about what i wanted (i'm super fussy). Before I went in I was nervous about having a change, but I felt super safe knowing she had understood me. I was offered a really great head massage which my friend had told me about and then i had my hair washed in a massage chair :-) Can't wait to go in again next week for my new 'Peek-A-Boo' highlights! Thanks to everyone at the salon who made me feel really special x
Solene Barbosa-Gulbenkian, January 2014
Love the ambiance in the salon , feels always good to come in and seat and relax. They true professional who cares and engage the conversation with everyone :)
Deirdre Carolina Gough, January 2014
What a relaxing, enjoyable and pleasant experience...not what I would usually say about getting my hair done. I first went to Edward James in Putney a few months ago after my hair had been over processed by another salon. Natalie was wonderful and balanced the condition and colour of my hair. Yesterday I returned to see Edward for a cut and continued conditioning and colour rectification. WOW – I am so happy with the results. My hair is now soft and shiny, the cut and colour perfect. Within minutes of leaving your salon a woman stopped me in the street and commented on the gorgeous colour and bounce in my hair! Thank you Edward so much. You are truly a Master colourist and 'hair designer'. I loved meeting you and your staff, everyone is so friendly and helpful. I look forward to my return visits …........ I feel ten years younger and full of vitality.
Wang Nielsen, January 2014
My little piece of heaven. Will be back soon!
Katie B, December 2014
After years of getting my hair cut at the amazing Hoxton Salon, my house move tempted me to find a new hair place. I love Aveda products, so this seemed like a good place to try. Plus, they have a nice referral programme where the new person gets £20 off their first cut and the referrer gets 20% off theirs, so happiness all around. I had my hair cut with Hayley and she did a nice job! Short head massage to begin was a plus, and I appreciate that the receptionist was patient with me when I had to call back at least twice to change my appointment.
Valentine Snell, December 2014
Fantastic salon! Ashley cuts my hair beautifully and Ed is a wizard at colour! Staff are excellent so friendly and kind. Try the Aveda tea, it's lovely. I always walk out feeling and looking fabulous - it's no surprise this salon won the award for best new business on Northcote Rd!! Thanks Team Aveda Northcote Road!!
Woodyjessie, December 2014
Fabulous . This is my 3rd visit to Edward James, I couldn't praise Edward enough. I had the keratin treatment after a long discussion! Absolutely fantastic, I have always had the frizzy hallo, it's gone... Wash, blow dry and my hair looks fab...... Thank you so much I love love love my new cut and treatment. I couldn't actually recommend this salon highly enough.
Joanna M, November 2014
I love this salon! I have had some terrible experiences so for me trusting someone new is a big thing Edward James was recommended by a friend who was raving about them and her hair looked fabulous, not to sound too cliched!! Warm, friendly, luxurious an excellent service, won't be going anywhere else EVER. I also took my daughter for her cut... It was brilliant, she was given a bright colourful Cape to wear, hot chocolate, biscuits, colouring pages... She is only 4 and half and is desperate to go back, actually asked Santa if she could have her hair done for Christmas hahaha!
Thushara Gibson, November 2014
Dear Ed, Mide & Jo I am so loving the new Brazilian hair product. It's just the perfect treatment for a wash and go girl - it's just so silky even without a blow dry. You are true hair masters! Thank you. Thushara xx
Dawn B, November 2014
Absolutely loved my experience. As a working mum I don't get a lot of time or opportunity to pamper myself but my stylist in the new Putney salon and the rest of the staff treated me like a queen and I felt like a million dollars when I left ready to take on the world (and my kids). I even tried a new cut and brought in quite a few pictures (all angles as have been burned by this before at other salons) of what I wanted and got exactly what I asked for. It was a risk as it was a lot shorter than I had gone in a while but my stylist was able to make it work for me. I am definitely going back when I can schedule that all too precious time into my diary.
Mercedes Bell, November 2014
An extremely attentive cut on very challenging head of hair. Can't recommend this salon enough! Biggest thx. to 'Ashley' for taking me on treading a bit of new territory. Well done, I'll be back sooner than later. You're very lovely!
James Overstall, November 2014
Highly recommended. Quality services in a relaxing and friendly environment. I always look forward to my return visits.
Isabela Sousa-Rioseco, November 2014
Marta is wonderful knows my hair needs and excels in every way! Thank you for taking the time to listen, greatly appreciated! Looking forward to seeing you very soon...
Simone Klose, November 2014
Thank you guys for 3 great years with you in London. You are at the very top of my list for things I miss most since moving back!
Jack Swabey, October 2014
I really enjoyed visiting Edward James London. I usually go to various salons throughout London as I have never found a stylist that understands me. I will certainly be coming back to Edward James on a regular basis. Haircut was great!
James Overstall, October 2014
I visited the Putney branch of the Edward James Salon on 25 October 2014 and was booked in for a facial and a haircut. The facial was carried out by their therapist Shermia who was excellent. I felt thoroughly relaxed and the therapy was very high quality, using lovely Aveda products in their great new treatment rooms. I was also very pleased with my haircut which was carried out by Edward who I found to be professional, knowledgeable and friendly. I will definitely return and would highly recommend this place to anyone.
Claudinr, September 2014
I cannot recommend Edward James highly enough . The staff are always very attentive and friendly and the service you receive from the moment you step in the door is exceptional. From the head massages to the hair treatments , the attention to detail is outstanding . I have been to many salons over the years and have found this one to be one of the very best if not the best I've ever been to. I always leave after my visit feeling a million dollars and in the 3 years I've been going there , my hair has never looked or felt better...Edward James London Aveda is without a doubt a little gem hidden amongst the hustle and bustle of a vibrant city and one that I am extremely grateful I came across...
Emily Brown, September 2014
Edward James is a first class salon in Battersea, London. The whole team make you feel welcome from the minute you enter to the moment you leave. I visit regularly for both colour and cut and can't praise the salon highly enough. Unlike other 'high street' salons, you are made to feel very pampered and spoilt - extras include a lovely head and neck massage on arrival, massaging chairs at the sink, up to date magazines (both luxury and celebrity!) and a relaxing ambiance to decompress in. Since my first visit in 2012 I have referred a number of friends - who have become regulars too! Keep up the good work :)
Kellie Hodson, September 2014
Every experience I have had at Edward James has been absolutely fantastic and far superior to previous salons I visited including Toni & Guy, Charles Worthington & Daniel Galvin. I’ve been a client for over 2 years and what makes it special is the luxurious surrounding and first class personal service. From the beautifully presented complimentary drinks offered, the massage oil and Indian head massage before your treatment as well as massage chairs when having your hair rinsed make for an experience that is above and beyond your average London hair salon. I have had my hair cut and coloured by several of the team including Edward and Craig and been delighted every time, as well as the management team the staff all incredibly professional and friendly and go out of your way to make you feel comfortable and at home. This is a Top Class Salon.
Antonia Koumproglou, August 2014
Perfect hair colour! Tannia, the girl who died my hair, did an excellent job. A highly professional result,all my white hair was covered. I am really happy and will go back again!
Sam Curtis, July 2014
My hair looks amazing Ed and I feel a zillion times better, thank you, thank you, thank you xxxx
Marsha MacRae, June 2014
Thank you Ed and the team for making my hair just right and making me feel so relaxed and uplifted every time I come.loved it!!!
Antonia K, June 2014
Perfect hair colour. Tannia, the girl who died my hair, did an excellent job. A highly professional result,all my white hair was covered. I am really happy and will go back again!
Emily Riggs, June 2014
I loved my experience at Edward James last night, from the moment I stepped in the door I felt relaxed, the hand, neck and shoulder massages were brilliant and I am so pleased with my haircut! The staff were so warm and welcoming aswell! Thank you x
Gemma Bond, June 2014
Very much LOVE my new blonder hair, thanks Natalie !!!
Charlotte Malik, June 2014
Lovely way to spend Friday evening after a stressful week - thanks Ed
Priya Sen, May 2014
The effort that is clearly put in to providing a great service puts Edward James way ahead of other salons. I have been a regular at Northcote Road and am also loving the new Putney salon. Edward himself is a real professional and also just a really nice guy. He puts you at complete ease and knows what he is doing - as does the rest of the team. Little touches like tea and biscuits, complimentary hand massages and even bubbles on occasion make my visits a sanctuary from my hectic life. Love it!
Renate Ridings, May 2014
Fantastic - thanks !
XXXXXX, January 2014
Naomi 'Nims' Knapp, March 2014
I love everything about it ^_^ Ed has made me feel like a confident person with my new style so thank you for being awesome :D xx
Ashlynne Van Vuuren, February 2014
Mide you are an outstanding hairdresser!I highly recommend Edward James salon. PURE BLISS. Xx
Becky H, February 2014
I have been coming to Edward James since it opened 2.5 years ago. From day 1 I have received what I consider to be excellent service. They are approachable, warm ,friendly and very considerate and I have always left the salon feeling a million dollars. My appointments have ranged from tints, full head of highlights, changing colour. Entirely and various cuts and styles- and each time it has been done with care, attention to detail and with a warmth in their service. When I heard they had won Wandsworth Business Award for Best New Business2013 it did not surprise me. I was delighted to hear that they have extended to Putney. Having been to several Aveda salons across London over the last decade this is bar far and a way my favourite.
Caroline Smith, February 2014
Fantastic salon which I cannot recommend highly enough. Superb cut from Natalie and fantastic customer service...and those massage chairs!
Hannah Moxom, February 2014
Having my hair done at Edward James is my little treat to myself! I met Ed at his previous salon and as soon as I caught wind that he was opening up his own salon I was banging on his door, as he was the most enjoyable part of having my hair done. I originally had dark brown shoulder-length hair but consistently had problems with grey re-growth on my hair line but with guidance from Ed and him setting an action plan of small steps, I now have blonde mid-length hair, which I should have done years ago and suits my complexion and face shape so much better. I receive a lot of compliments and I'm always happy to recommend Edward James. Ed's a brilliant hair dresser but that's not now the only part I enjoy of going to the Salon. The teams at both salons are very friendly and engaging, the salons are always clean, lovely Aveda products, good selection of magazines, always offered a selection of drinks (even champers in the evenings) and the complimentary stress relief massages are just super! I wouldn't recommend any where else better!
Susan Nolan, February 2014
One of my friends recommended this salon who has been going for years and has been trying to get me to go - the best cut and colour I have had in a long time - and I usually go to the West End to have my hair done. The attention to detail is great, from head massages to champagne in the evenings and massage chairs! The only issue I had was parking but I discovered there is 4 hour parking behind the salon for the next time...
Louise Reeves, February 2014
Hair heaven! Aromatherapy, massages, refreshments and amazing, friendly service - hairdressing with benefits!
Geege, January 2014
I love this salon. I have been a regular client for past couple of years and I can't fault it. It does get busy I have to book a while in advance to see Ed, but that's no bad thing. My last visit was for a half head of highlights and Ed always consults me before to discuss what colours/tones to use as during the year it's always good to have a subtle change to match the seasons. I have also had Middy and she is a superb colourist. From the moment you enter you are put at ease with a lovely head massage, tea/coffee/water with biscuits, always a winner and maybe even Pink Fizz on some cold evenings. The salon does get busy but the ambience in the salon is just right even with all the hairdryers blasting out - not too hip and trendy but certainly not dull either. Have already recommended to my friends who are now clients there too.
Sarahm77, January 2014
I was with my previous hair stylist for eight years and actually only stumbled across Edward James by accident last year when I was in dire need of a haircut for a last-minute event. I have never been anywhere else since! I've always suffered from frizz, particularly in winter when my hair tends to dry out from the central heating and breaks much more easily, but Edward specialises in curly hair and has been a godsend. He's professional, experienced and skilled, and has been able to turn my frizz into loose, glossy waves as well as balance out the colour. I'm also a big fan of Aveda products and find the Aveda colour lasts without losing its shine. When I go to Edward James, I tend to book out an afternoon so that I can really relax, starting with the complimentary massage. My last visit in December was actually at the new Putney High Street salon, which has the same relaxing warm vibe as Northcote Road and has been beautifully decorated – now I can't wait until the spa opens there shortly, and might have to turn my afternoon into a day! Edward has also surrounded himself with a friendly and talented team – the general manager Natalie cut and coloured my hair at Putney because Edward was booked solid, and she did a fantastic job. I would (and have!) recommend this salon to all my friends.
Melinda Rowe, January 2014
A fabulous hair transformation...and SUCH pampering! I floated all the way home. Thanks Ed and team, you're amazing :-)
Carla Shohet de Carles, January 2014
Your salon is my hair heaven - thank you x
Elena Millard, January 2014
Such an AWESOME salon! Finally Ive found a salon worth returning to after my endless search for the perfect hairdresser. Ed is just the best, he found my perfect colour first time, and managed to correct the awful highlights from my previous hairdresser. The cut is lovely, the shine is back, and i love the Aveda products. Also, the salon is lovely, everyone is so friendly and literally can not do enough for you- what a fantastic experience. I would happily recommend Ed and his salon to anyone. If like me you are reading these reviews wondering whether to book, Then do it! You wont be disappointed :) X
Faye B, December 2013
I just love this salon and will not go anywhere else for my cut and highlights. The best highlights in London and the most natural! I love all things Aveda and their philosophy of nature and beauty is all here within the four walls of Edward James. The decor is natural, the staff are naturally beautiful, the atmosphere is seeped in essential oils and natural ingredients as soon as you walk in you feel like you have entered a spa not a hairdressers. The stress relieving massage treatment before the cut and massaging shampoo chairs all add to the relaxing experience of this calm, classy salon. The salon is a pure hair loving sanctuary. The stylists are so on cue with the Aveda outlook everyone who walks out looks stunning and stylish, not over the top and fake. They give great advice about keeping your style looking great, taking time to give styling tips and information about the products and really look after you.
SusanSW, December 2013
Amazing salon - amazing hair and such a nice experience. I have always had a fear of hairdressers and have had several extremely bad experiences - even in the expensive "celebrity" salons in the west end, which shall remain nameless - but I finally feel like I have found someone who understands curly hair. I was nervous going to the salon, and initially booked just a consultation. The salon upon entering was beautiful- smelt amazing and looked gorgeous. The receptionist was friendly, in fact everyone was; so much so I felt like I had been going there for years. My stylist was running 10 minutes late, but I was offered a head massage to kill the time - utter bliss! When I finally met my stylist I felt relaxed and calm. The consultation was relaxed, but I felt that they immediately understood my hair. I booked myself in immediately for the cut - which I am extremely happy with and will definitely be back again - I have recommended 2 friends already.
Pinkfairysparkles, December 2013
I have been going to this salon since it opened and I love it there. I am so happy to have found a hair dressing experience that has such a great ethos and calming ambience about it. No loud music, no stench of chemicals, just beautiful candles, fresh flowers and well thought out finishing touches. The Aveda ethos oozes from the heart of the salon and it is a haven of serenity. Welcomed with friendly staff, a superbly relaxing head and shoulder massage and herbal tea, I am quickly transported to tranquillity. I have had highlights for years but since discovering this Aveda salon and their products, my hair has never looked so natural or been in such good condition. The 98% natural highlights are so well blended with my natural colour giving it a sun kissed, long lasting lift with no nasty re growth. I am always delighted with the cut, colour and finish and leave the salon feeling well and truly pampered.
Nina Girling, November 2013
Outstanding salon! Ed and his team are amazing! Your not rushed in and out, get pampered with head and hand massages and they have the most comfortable hair washing chairs ever! Never once been disappointed with my cut or colour.
Lo Winchurch, November 2013
Nathalie my hair looks fab. Ed the ambiance in the salon is just perfect and customer service is second to none. I am so pleased that I have finally found somewhere locally, that I love going to, to get my hair done. Wishing you all the very best with the new venture in Putney.
Laura F, November 2013
I love this salon! Pure indulgence. From the welcoming staff, atmosphere and drinks to the free massage (and massage chairs!), I spent a whole afternoon getting my colour done and I wasn't in a hurry to leave...I got loads of compliments on the result. I wanted really blonde lightening of my brown hair and it's so easy for it to look fake and cheap but it's absolutely perfect and looks so natural. She obviously used a really skilled technique to highlight the lower lengths of my hair so now it looks sun-kissed and you wouldn't be able to tell it was dyed. Would recommend it to everybody.
Claire, August 2013
I have been having my hair cut and coloured here for over a year and thoroughly recommend the salon. My hair is in the best condition it has ever been in despite the fact that Edward has taken me from a dark brunette to a natural looking blond. Edward and his team take time to understand what I am seeking to achieve and to avoid with my hair and are full of ideas about how I can do this. Although the salon is obviously busy and successful, having my hair done there is very relaxing and each member of the team seems keen to ensure that the experience is enjoyable. I never feel at all rushed and Edward is always happy to to add something to the appointment which I haven't actually booked - such as a Brazilian on my fringe. The salon is clearly 5 star in terms of service and attention to detail but has none of the awful stuffiness or pretention which can sometimes go hand in hand with that. I have never been happier with a salon.
Ellimae, August 2013
After visiting the salon a couple of times for a cut, I decided to book Edward James to do mine and my bridesmaid's hair for my wedding. The salon is so relaxed and friendly, and the styling is up to date so I thought it would be perfect. Both my girls had their hair up, the style (done by Edward) was so beautiful, really modern and classic at the same time! My own hair was blow dried in simple waves, exactly what I asked for, my hair really looked the best it ever has. On arrival at the salon I was feeling quite nervous, but after the relaxed atmosphere, prosecco and head massages I was perfectly relaxed by the time I left! I really can't tell you how lovely the staff are, every appointment I've attended there they've made me feel so comfortable, which is not the case at a lot of hair salons. We got lots of compliments about our hair during my big day, thanks so much to the Edward James team! If you haven't had your hair done here you need to give it a try soon.
Caroline, July 2013
Fantastic!! I have lived in London for 12 years so have tried the best salons the King Road and Chelsea have to offer however I have never quite found a salon or stylist that I truly felt comfortable with. I first became a client of the salon a few months after it opened and have been a regular customer ever since. Which given I have been having my hair coloured for 17 years yet never stayed 'loyal' to a salon for more than 9 months says an awful lot about the fabulous job Edward James and co do! The salon itself is beautiful and the assistants could not be more helpful, always on hand to offer you another drink which is usually served with yummy pastries. The service includes a relaxing neck and head massage, a lovely 5 minute treat. The stylist are all incredibly knowledgeable, my personal stylist and colourist is Craig (who is a gifted colourist, yet very honest about what suits you or not). When Craig was away one of his colleagues stepped in to do my colour and cut. Craig was so concious that my hair was to be done to the usual standards that he left written instructions of how it should be done and even text me (from his holiday) on the day to confirm I was happymy definition of true personal customer service! To date I have recommended four friends to the salon, one has highlights (as do I), another a colour and the other two have hair extensions and colours. All four are now Edward James converts and have repeatedly thanked me for the recommendation. A fantastic find!
Marsha MacRae, June 2013
Thank you Ed and the team for making my hair just right and making me feel so relaxed and uplifted every time I come. Loved it!!!
LuJu, March 2013
Brilliant! Brilliant! I had my hair cut here yesterday and thought they were just great. I found a great salon in Holborn (Brooks & Brooks) near where I used to work but changed jobs and it became too far to travel too. I've been searching for somewhere as good for a while and have now found it. The salon itself is beautiful, décor is calming and serene & when you walk in you're hit by the smell of aromatherapy oils.As part of their service, before your consultation they give you a wonderful head, neck and shoulder massage with the essential oil of your choice which is wonderfully relaxing. I then met my stylist, who really listened to what I was saying to her she understood what I wanted and made me feel relaxed in the knowledge that she was going to talk me through the cut and not just do what she wanted which I have had done at so many salons in the past!I was then taken to the sinks where they have lie flat massage chairs and was given another head massage. As well as the standard tea and mags (all of which were current and not filled with bits of hair) I was then offered a glass of champagne (and asked if I wanted a top up when id finished it!).The cut was just what I wanted and had asked for and the blow dry was great too. The whole experience from beginning to end was pefect I'll be going back there in a shot.
Gibson, December 2012
Hi Ed, Mide, Craig, Ashley and the rest of your fab team. Thanks for all the recent hair attention; the quality and colour are now restored back to fabulousness. Finally, a hairdresser worth keeping! Looking forward to another great cut and colour with Mide in August. Love, Thushara xx